Terms & Conditions

Returns & Exchanges

We are happy to exchange your order that is returned within 15 days.* Please send us an email within 24 hours in order to have the exchange approved.

 

Unfortunately we do not refund for change of mind. Though, if you have received your order faulty on delivery, please contact us within 48 hours of receiving your order and we would be happy to help.

 

(No exchange or refund is offered on personalised items or sale items)

*At the expense of the customer

 

Personalised Items

We absolutely LOVE creativity! So if you would like to place a custom/personalised order, send us an email to info@lustandco.net and we will accommodate to whatever you require.

 

Special Occassion

We also accommodate for special occassions so if you would like to get quoted for an upcoming event, please email info@lustandco.net as we have a special price list and like to help out our customers.

We create beautiful scented candles for the following (but not limited to):

  • Wedding
  • Engagement
  • Birthday
  • Gender Reveal
  • Kitchen Tea
  • Baby Shower
  • Business Launch
  • Religious Events
  • Christening
  • Anniversary Party
  • Plus many more!!!